Enterprise Cloud Success Through Technical Partnership
I help enterprise teams extract measurable value from the cloud — $1.15M in annual savings, 50% faster migrations, and 4.7/5 CSAT across 200+ accounts.
Enterprise Impact
7 years bridging engineering teams and C-suite stakeholders — translating cloud architecture decisions into measurable business outcomes
What Sets Me Apart
The Bridge Hire
I translate between engineering teams and C-suite stakeholders — the rare TAM who speaks both languages fluently.
Revenue-Proven
7 years of enterprise account ownership: $1.15M saved, $140K ARR grown, 40% support reduction.
Technical + MBA
AWS EBS Subject Matter Expert plus Cornell Tech MBA — technical depth meets strategic business acumen.
Achievement Vault
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Global Enterprise Reach
Hover over locations to see my impact across 3 continents
7 years of global enterprise impact across 3 continents
Client Success Stories
Enterprise outcomes from 7 years bridging technical depth with business strategy
$1.15M Annual Savings Delivered
Major fintech client with infrastructure inefficiencies and rising cloud costs impacting margins — needed strategic intervention without disrupting SLAs.
Built ROI-ranked savings backlog through detailed architecture review. Executed rightsizing, storage class optimization, and reserved capacity planning. Delivered Executive Business Reviews to C-suite.
$1.15M annual savings delivered without SLA regressions. Became model case study for enterprise cost optimization programs across AWS TAM organization.
How Does Your Team Score?
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Where I'd Focus
Customer Satisfaction Focus
I raised CSAT to 4.7/5 across 200+ enterprise accounts at AWS through proactive support and structured EBRs.
Cost Optimization Focus
$1.15M annual savings delivered for a single fintech client through rightsizing, storage optimization, and reserved capacity planning.
Migration Speed Focus
Cut migration timelines by 50% at AWS through Direct Connect compression and prescriptive migration playbooks.
Career Journey
From engineer to enterprise advisor — a decade of building expertise in cloud and customer success
MBA, STEM Designated
Cornell Tech (Johnson)
GTM Competition Winner — 1st of 40 teams
Courses: HCI, Product Management, AI Solutions, BigCo Studio. Focus on technology commercialization.
Technical Account Manager & EBS SME
Amazon Web Services
$1.15M savings delivered, 4.7/5 CSAT
Led enterprise cost optimization, managed 200+ accounts, delivered 10+ Executive Business Reviews to C-suite.
Cloud Engineer I & II
Amazon Web Services
Enabled 500+ engineers globally
Built EBS eLearning program, reduced onboarding time by 33%. Created RCA workflows for critical incidents.
Cloud Associate I & II
Amazon Web Services
Resolved critical incident for 10K+ users
Mentored 6 engineers to achieve 4.8/5 CSAT average. Foundation in enterprise cloud support.
Technical Solutions Consultant
Hewlett Packard Enterprise
SE Asia server support lead
Escalation management and enterprise technical consulting across Southeast Asia region.
B.E. Computer Science
CMR Institute of Technology
Published IoT research in maternity care
Strong foundation in computer science fundamentals and engineering principles.
A Day in My World as a TAM
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What I Bring to Your Team
The intersection of technical depth, customer obsession, and business acumen
The Bridge Hire
I translate between engineering teams and C-suite stakeholders — the rare TAM who speaks both languages fluently and builds trust at every level.
Revenue & Retention Impact
7 years of enterprise account ownership with proven results: $1.15M saved, $140K ARR grown, 40% support reduction, 4.7/5 CSAT.
Technical + Strategic Fluency
AWS EBS Subject Matter Expert plus Cornell Tech MBA (STEM) — I bring technical depth and strategic business acumen to every engagement.
Global Scale Experience
Managed cross-regional programs across 7 global teams, led enablement for 500+ engineers worldwide — built for enterprise complexity.
Find Your Perfect Match
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Education & Certifications
Cornell Tech MBA
Johnson Cornell Tech (SC Johnson College of Business)
STEM Designated — quantitative curriculum
Courses: HCI, Product Management, AI Solutions, BigCo Studio
B.E. Computer Science
CMR Institute of Technology
Published Research — IoT in maternity care
Strong foundation in computer science fundamentals and engineering principles
AWS & Industry Certifications
Recent Projects
Building at the intersection of AI, product strategy, and user experience
AI Pet Health Platform
Cornell Tech Product Studio
OCR-powered centralized health records with 1-tap insurance claims. Built for pet owners seeking streamlined veterinary care management.
AI Wardrobe Platform
Cornell Tech
Computer vision + weather-aware outfit recommendations with user feedback loop. Personalized styling powered by machine learning.
EC2 Spot Instance Global Enablement
AWS Internal · Program Management
Identified a global training gap affecting 40,000+ customers. Designed 4 training modules adopted into new hire onboarding across 7 global AWS teams, reducing Spot escalations and improving CSAT scores.
Let's Connect
I'm Sanjana — with 7 years at AWS and an MBA from Cornell graduating May 2026. I specialize in helping enterprise customers extract real, measurable value from cloud infrastructure.
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Sanjana Ghosh 2026 | Built for Enterprise Impact